January Updates — Simplified Subscriptions & Live Support

New year, new tools to simplify your events.
In January, EventCAT introduced several updates to help you manage subscriptions more easily, get real-time support during your events, and fully customize the subtitle experience for your audience. Whether you're running a quick online meeting or a full-day multilingual conference, these improvements are designed to save you time and improve the quality of every session.

Here’s a quick look at what’s new in January.

➤ Take Charge of Your Subscription

Now available in My Profile
Managing your subscription is now easier than ever. From the My Profile section on eventcat.com, you can:

• Just click your profile icon in the top-right corner and select My Profile to get started.

• View your current plans for OnlineMeeting and Conference

• Enable or disable Auto Recharge

• Check and update your billing details — all in one place
  
  

Related article: 

• How Can I Set Up Auto Recharge

➤ Live Chat Support During Events

Real-time help, right when you need it
Running an event and hit a snag? If you're using the Day Plan, you can now access Live Chat Support directly from your Session Controller.
Click the Live Chat button to instantly connect with the EventCAT team during business hours in:

• Korea (KST)
  
  

• United States (PDT)
  
  

• Europe (CET)
  
  

It’s support that moves at the speed of your event.

➤ Advanced Subtitle Customization

Tailor the viewer experience — your way
 As a session host using the Day Plan, you can now fine-tune how subtitles look and feel for your audience:

• Choose from different fonts, sizes, and colors
  
  

• Adjust spacing and background tones
  
  

• Preview changes in real time before going live
  
  

Find the customization panel by clicking the monitor icon on the Preview page. Once it turns orange, you're in control.

Your content, your style — now fully customizable.

These updates are just the beginning!?

At EventCAT, we’re committed to making multilingual event management more efficient and user-friendly. Whether you’re planning a quick meeting or a large-scale conference, our latest features are built to help you work smarter and deliver a better experience every time.

Need more help? contact@eventcat.com

Go to EventCAT Help Desk