How to Download Your Meeting Video and Transcript Files

You can download your transcript and meeting video (if available) in two simple ways, either during the session or afterward from your Dashboard, depending on your plan and Data Deletion Settings.

Option 1: Download During or Immediately After the Meeting

Regardless of your plan, you can download files right after the meeting:

1. Go to the bottom-right corner of the subtitles panel.
   
   

2. Click Download.
   
   

3. Choose from:
   
   

   • .txt file (plain text)
     
     

   • .vtt file (subtitle format)
     
     

   • Copy to clipboard
     
     

   • Share transcript
     
     

   • Download recording
     
     

Important: Meeting videos are only stored for 7 days, and then permanently deleted; this cannot be changed.

Option 2: Download Later from Your Dashboard

If you missed downloading right after the meeting, you may still access the transcripts later, depending on your plan and your data deletion settings. 

Steps:

1. Go to https://app.eventcat.com/dashboard
   
   

2. Click History > choose OnlineMeeting or Conference
   
   

3. Find the meeting you want, and open its details
   
   

4. In the bottom-right corner, click Download
   
   

5. Select the subtitle language(s), then:
   
   

   • Download .txt
     
     

   • Download .vtt
     
     

   • Copy to clipboard
     
     

   • Share transcript
     
     

Note:

• You’ll only see the transcript if your data retention setting was not set to "Delete Immediately".
  
  

• If it was set to "After 7 days", transcripts will be deleted one week after the meeting ends.
  
  

• To keep transcripts indefinitely, set your deletion to "Do Not Delete" before the meeting takes place.

- Do Not Delete option is only available for these plans:

• Prepaid (SWIFT)

• Prepaid (WISE)

• Subscription Plus Plan

• Subscription Pro Plan
  
  
  

How to Adjust Your Data Deletion Settings

To control how long your transcripts are stored:

1. Go to: https://app.eventcat.com/dashboard/meetings/settings
   
   

2. Under “When do you delete data after a meeting ends?”, choose:
   
   

   • Immediately – deletes all transcripts right after the meeting
     
     

   • After 7 days – keep transcripts for 7 days
     
     

   • Do not delete – keeps transcripts until you manually remove them
     
     

Reminder: Videos are always deleted after 7 days, regardless of settings or plan.